BOOKING POLICY

When committing to an appointment time, we hold that time for you in good faith, and trust that you have also held that time for us.

To further assist with you keeping that appointment with us, we will send you a reminder text 48 hrs prior to your scheduled time.

Please note that we strictly require a minimum 24 hours notice to cancel or reschedule your appointment.

A $30 deposit is required for all appointments over $99, when placing your booking online.

Gift Voucher codes can be used towards deposit when booking (follow prompts online)

In the event you can’t make your appointment you are welcome to send someone else in your place, if not your deposit will be forfeited.

Your deposit will be refunded if you give us more than 24 hours notice.

Less than 24 hours notice will forfeit the deposit, gift voucher or pre paid treatment

We hope you understand why we need to do this, but mostly we hope you arrive on time and ENJOY your treatment!

Please make contact via text/call 0458 285 501

GIFT VOUCHERS

Vouchers are valid for 3 years from date of purchase.

The Facialist by Linda Knight is not responsible for replacing a voucher that has been lost/stolen.

24 hrs notice is required for cancellations or rescheduling (Refer to Booking Policy)

If you do not show for a scheduled appointment voucher will become void.

This voucher is non-refundable and cannot be exchanged for cash.

Please enter voucher code in comments when booking online.

Your voucher code can be used towards your online deposit, follow prompts when booking.

PRE PAID PACKAGES

There are no refunds on Pre Paid Packages, however if you decide to discontinue the package, we are happy to transfer to another service within the salon to equal value.

If a no show on day of treatment, 1 x Pre Paid treatment will be forfeited

If cancellation with less than 24 hrs notice, $30 will be deducted from Pre Paid Package (Refer to Booking Policy)